The Exhibitor's Corner is your comprehensive guide to assist you in making the necessary arrangements for your exhibit at FCM's 2025 Sustainable Communities Conference to be held in Fredericton, New Brunswick, on February 10 – 13 (Industry Showcase dates).

Please make note of your Exhibitor Deadline Checklist to keep track of all important deadlines to make your participation even more successful.

We look forward to welcoming you in Fredericton!

Exhibitor resources

Important deadlines

List of official contractors and services

What is included with your booth

Exhibitor registration

Move-in/out information

Booth display requirements and regulations

Exhibit rules & guidelines

Important deadlines

December 18, 2024

SCC Industry Showcase Exhibitor Profile

If you have not already done so, submit your 40-word profile to be included on the SCC Industry Showcase exhibitor listings webpage and in the SCC mobile app.

To verify if you have an existing profile, please visit the Exhibitor Listing webpage.

January 10, 2025

Travel and Accommodations

Visit Plan your trip for full details and contact information.

Hotel block discount available until January 10, 2025.

FRAUD ALERT: Industry Professionals participating in FCM’s Sustainable Communities Conference and Industry Showcase may be contacted by companies claiming to have promotional offers such as delegate lists and lower hotel guestroom rates than the FCM negotiated rates. These companies are not associated with FCM, nor authorized by FCM to contact our clients, partners and/or Industry Professionals. FCM does not advise purchasing services or booking your guestroom(s) through this method.

January 13, 2025

Show Management Form - Complete this online.

The following mandatory Show Management Form must be completed by all Exhibitors. This requests information related to:

Fire Safety Requirements

Exhibitor Certificate of Insurance (COI)

Exhibitor-Appointed Contractor (if applicable)

January 13, 2025

Your booth includes one six-foot skirted table, two chairs and show drape.

The exhibit area is carpeted.

Lead Retrieval / Scanner – MicroSpec – Order Online

Additional furniture requirements, Material handling – Global Convention – Order Online

Audio Visual – Encore – craig.macpherson@encoreglobal.com

Electrical Service – Encore – craig.macpherson@encoreglobal.com

Internet Wired –fccinfo@frederictonconventions.ca or (506) 460-2770

Food & Beverage – The Fredericton Convention Centre – fccinfo@frederictonconventions.ca

Booth cleaning services – please contact the FCC directly to make arrangements at fccinfo@frederictonconventions.ca

List of official contractors and services

Venue

Fredericton Convention Centre

620 Queen Street,

Fredericton, NB, E3B 1C2

Tel: 506-460-2770

Web: Fredericton Convention Centre

Audio-Visual, Electrical, and Rigging (Overhead Banners)

Encore Global

Craig MacPherson

M: 1-506-478-8076

craig.macpherson@encoreglobal.com

Official Service Contractor

Global Convention

Global Convention Services Ltd.

Tel: 1-888-799-EXPO (3976)

Email: info@globalconvention.ca

Services

Advanced & On-Site Material Handling

Labour Services — Exhibitor Booth Set-up, Dismantling Services

Furniture, Carpet, Counters, Storage & Display Units, Accessories,

Plant Rentals

Signs

Material Handling

Book your online Show Services with Global Global Convention Services

MicroSpec Lead Retrieval Scanners offer Exhibitors the opportunity to obtain delegate information captured from barcode located on delegate conference badges.

What is included with your booth

The following is included in the purchase price of each exhibit space:

Standard Exhibitor Package – Exhibit space 8"D x 10"W x 8"H:

Two conference passes with access to conference activities including plenaries, keynotes, workshops, meals and social events. Furniture consisting of one six-foot skirted table (white linen), two banquet style fabric chairs, show drape, 40-word company profile and website link on conference website and the conference mobile app.

FCM does not provide a delegate list.

Exhibitor staff registration

IMPORTANT – Photo I.D. required

All Exhibit Staff must present a government-issued photo ID to pick up your badge on-site. Exhibitors will be required to wear the FCM issued badge and lanyard during the trade show hours. Name badges are not transferable under any circumstances.

A maximum of two Exhibit Staff Access Trade Show Only Badges will be issued per booth. This allows exhibiting staff access to the Trade Show Hall during the dates and times of installation and dismantle, and during official hours of operation. Badges are non-transferable. Register your Exhibit Staff through MicroSpec at Exhibitor Resource Center - FCM's Sustainable Communities Conference 2025.

Additional badges may be purchased on-site by visiting the registration desk.

Early bird - available until December 13, 2024: $1,000

Regular - $1,200 after December 13, 2024

Check out the full program line-up here.

Exhibitor badges can be picked up on-site at the Exhibitor Registration Desk starting at 12:00 p.m. on February 10, 2025 during move-in.

More registration information here.

Move-in/out information

Booth sharing

FCM permits booth sharing but requires each exhibiting organization to be approved by FCM Show Management. Exhibitors may not host representatives or display material (brochures, banners, etc.) from a third-party organization without FCM Show Management approval. To share a booth, the third-party organization must complete and remit the form for FCM approval, agree to the Terms and Conditions and pay the applicable fee. Applicant will also be required to undergo FCM Prospect Clearance and be approved by FCM.

Empty booth – Inspection deadline*

All booths must be completely set up on/before 5 p.m. on Monday, February 10, 2025. Any exhibitor not checked-in by 3 p.m. will be presumed abandoned and space may be released. Should exhibitor experience a travel delay, he/she must contact tradeshow@fcm.ca before 1 p.m. to advise of the delay. No-show exhibitors may result in loss of booth space opportunities for the following year.

Dates and times

The Trade Show floor will be accessible for move-in on Monday, February 10 from 12:00 p.m. to 5:00 p.m.

Dollies will not be permitted after 5 p.m. All crates and/or cartons must be unpacked and labeled for storage by 5 p.m. Any crates and/or cartons remaining on the Trade Show floor will be removed.

Show Management reserves the right to schedule a move-in sequence, and to set target installation dates and times for individual booths. Exhibitors agree to abide by instructions given by Global Convention pertaining to the move-in of exhibits.

Exhibitors who are shipping items from outside Canada are strongly advised to use the services offered by Global Convention. Contact info@globalconvention.ca for more information.

When exhibitors arrive on-site:

  • Please check in at the Exhibitor Registration Desk to pick up your badge. FCM Registration Desk opens at 8:00 p.m. Monday, February 10, 2025.
  • Photo I.D is required. Please remember, you must always wear your badge. For security reasons, only personnel wearing badges will have access to the Trade Show floor
  • If you have pre-paid for materials handling, your material should be in your booth. If your material is not in your booth, check with the Global Convention on-site Exhibitor Service Desk.

Parking

24-hour parking is available in the 529 spaces located at the East End Parking Garage, accessible from King or Queen Streets. Current costs are as follows (costs subject to change without notice): -  $1.25/hour or $15/up to 24 hours.

Booth installation

Exhibitors are allowed to install their own exhibits using the services of their own employees. Additional assistance can be requested. Should Exhibitors require additional assistance in the setup of their display, please contact info@globalconvention.ca.

If using the services of a display contractor other than Global Convention, please note:

  • Exhibitors must identify this company by completing the online Exhibitor-appointed Contractor Form via the FCM Exhibitor Show Management Form no later than January 13, 2025.
  • The Exhibitor-appointed Contractor must submit evidence of Certificate of Insurance (COI) before access to the Trade Show is granted.
  • Representatives of the Exhibitor-appointed contractor must present themselves to the Exhibitor Registration Desk to pick up their Temporary Exhibit staff badge before access is granted into the Trade Show hall.

Empty container handling and storage (only available if material handling has been ordered)

  • All crates and cartons must be unpacked and labeled for storage by 5 p.m. on Monday, February 10. “Empty Crate” labels will be available at the Global Convention Exhibitor Service Desk;
  • Exhibitors are advised that storage of crates is not secure; valuable materials and products should not be consigned to storage. Empty containers are stored off-site during the show and are not accessible during the show.
  • All crates and materials are stored on a non-insured basis. Exhibitors have sole responsibility for any insurance required to cover crates and materials on-site or in transit.

Exhibitor move-out

Early departure

No exhibits or booth displays may be dismantled before the official close of the trade show on Thursday, February 13 at 3:30 p.m. Exhibitor move-out will continue until 6:00 p.m.

*Failure to comply to show regulations, No-show booths or early dismantling/departure may result in loss of booth opportunities for the following year.

  • Packing of display materials and dismantling of exhibits will not be permitted until after the close of the Industry Showcase at 3:30 p.m. on Thursday, February 13.
  • All exhibitor materials must be removed from the exhibit facility by Thursday, February 13 at 6 p.m. Any exhibits left assembled or not in the process of being dismantled by 6 p.m. will be dismantled and removed by Global Convention upon instructions from Show Management at the Exhibitor’s risk and expense.

Return of crates

Immediately following the close of the Trade Show and as soon as delegates leave the Trade Show floor, the delivery of hand-carried and carton freight will commence first, followed by the return of larger crates. The process generally commences within 30 minutes of the close of the show.

Removal of exhibit material

Show Management reserves the right to schedule a move-out sequence and set target dismantle times for individual booths. Exhibitors agree to abide by instructions given by GES pertaining to the move-out of exhibits.

If an Exhibitor fails to arrange for shipments of its material at the close of the Trade Show, Show Management reserves the right to re-route shipments via the official carrier to a warehouse, pending advice from the Exhibitor at the exhibitor’s expense.

Booth display requirements and regulations

General requirements

  • The aisle and air space at the Trade Show belong to FCM. Exhibits, signs, ceiling or floor coverings, displays or other advertising matter is not permitted to extend beyond the contracted booth space.
  • All display fixtures greater than four feet in height must be a minimum of five feet back from the aisle to avoid blocking the sight lines of other Exhibitors. Exhibitors whose displays exceed these dimensions may be asked to alter or dismantle that part of their display. Please refer to FCM’s booth specifications document on next page.
  • All exposed parts of the display structure must be draped or finished to present an attractive appearance when viewed from aisles or adjoining exhibits and should not be objectionable to other Exhibitors or to Show Management. When necessary, drapes will be installed by GES at the Exhibitor’s expense to cover exposed or unfinished parts of displays.

Exhibits, signs, display materials or other display structures may not be posted, nailed or otherwise affixed to walls, doors or any part of The Fredericton Convention Centre. Exhibitors will be responsible for cleaning and damages caused by failure to observe this rule.

The only adhesives allowed are listed below. Please note these are NOT available for purchase on site.

  1. Walls: 3M wall mounting tabs, no. 7220
  2. Floors - Echo Tape CL-W6300 or VI-N6120 or equivalent double Face Echo Tape DC-W188F
  3. Brick walls: 3M wall mounting tabs, no. 7220

Booth exhibits - The following is included in the purchase price of each booth space:

  • Standard 8’D x 10’W x 8’H booth space with draped back wall set at a height of eight feet and draped side walls set at a height of three feet. Corner booths will not include a draped sidewall on the exterior side of the booth space, unless requested by the Exhibitor.
  • To ensure the display value of adjoining booths is not unduly limited, exhibit booth designs and walls, signs, fixtures and counters, product and exhibit displays may be erected to a maximum height of eight feet only in the rear three feet of the booth. From this point to the front of the booth, they may not exceed a height of four feet.

Any booth/displays exceeding eight feet in height must contact tradeshow@fcm.ca to verify height restrictions that may apply to exhibit booth.

Custom booth designs, signs, product and exhibit displays must be arranged in such a manner that they conform to this linear booth design. Maximum height of booths, products and display materials may not exceed eight feet unless pre-approved by FCM.

Where necessary in linear booth locations, drapes will be installed at the Exhibitor’s expense to cover exposed or unfinished parts of displays.

Carpeting

The flooring at the Fredericton Convention Centre is covered with carpet; therefore, booth carpeting/floor covering rental is not required by the exhibitor.

Seating

Prevent aisle congestion, seating for demonstration and theatre areas must be placed a minimum of three feet from the aisle.

Banners and hanging decor

IMPORTANT - RIGGING

Any Exhibitor ordering rigging services will require pre-approval by FCM Show Management. For FCM approval, please contact tradeshow@fcm.ca on or before January 13, 2025, if you plan to use any ceiling-suspended hanging signs and/or banners.

Submission of a visual rendering with dimensions will be required at time of approval request. Once approved, FCM will connect you with appropriate person at to coordinate.

Exhibit rules and guidelines

Introduction

The policies, rules and guidelines contained in this Exhibitor site guide should be read in conjunction with the Terms and Conditions contained on page 2 of the Application and Contract for Exhibit Space. They are part of the contract made between the applicant for booth space (hereinafter called the Exhibitor) and the Federation of Canadian Municipalities (hereinafter called FCM). The term “Trade Show” shall mean the Industry Showcase portion of FCM’s 2025 sustainable Communities Conference.

Contract

Submission of the Application and Contract for Exhibit Space, full payment of the required booth space cost and your receipt of a copy of the Application and Contract for Exhibit Space, countersigned by FCM, will constitute a contract to use the space assigned.

Interpretation of rules and guidelines

Exhibitors agree to abide by the conditions and deadlines published in this Exhibitor Guide, the Terms and Conditions in the Application and Contract for Exhibit Space and by all conditions under which the space was leased to FCM by The Fredericton Convention Centre.

Exhibitors further accept responsibility for informing all their employees, suppliers or agents, appointed contractors and temporary staff involved with their exhibit activities, of these conditions and rules.

FCM shall have full power to interpret and/or amend the rules and regulations, which in FCM’s discretion shall be in the best interest of the conference and Trade Show. The decision of FCM must be accepted as final, as is the case in any dispute with the Exhibitor or in any situation not covered by the rules and regulations.

FCM reserves the right to terminate the contract on-site, if an Exhibitor:

  • fails to observe and follow these policies, rules and regulations
  • engages in unfair or deceptive trade practices
  • behaves in a manner which is prejudicial to the proper management of the Trade Show
  • does not comply with local, provincial and federal laws, rules, regulations and ordinances in force

Sales of products

The purpose of the Trade Show is to educate and broaden the knowledge of conference delegates through demonstrations, presentations, products and service displays. Sales are permitted on the Trade Show floor provided that transactions are conducted in an appropriate, professional and business-like manner. FCM reserves the right to restrict sales activities that it deems inappropriate or unprofessional.

It is the Exhibitor’s responsibility to comply with any Canadian federal, provincial, territorial or municipal laws in force, and to collect and remit any taxes payable.

Advertising and publicity

FCM Show Management reserves the right to determine what is acceptable publicity and advertising by Exhibitors within the Trade Show and to restrict, at any time, any display or activity which in FCM’s judgment does not conform with the purpose of the conference or Trade Show. In the event that FCM deems such displays or activities to be inappropriate or undesirable, FCM will issue an order to cease and desist. FCM will assume no liability for any losses, costs or other expenses incurred by the affected Exhibitor.

Exhibitors may distribute promotional material and literature or other articles within the booth space allocated. Exhibitors are encouraged to use promotional methods that eliminate or minimize the use of printed materials. Product and service demonstrations, presentations, interviews or other activities within the Fredericton Convention Centre are restricted to the Exhibitor’s allocated booth space.

Printed and visual products and promotional literature must be designed and produced in accordance with the professional nature of FCM’s Sustainable Communities Conference 2025.

Exhibitors are responsible to ensure that promotional and product or service-related information intended for distribution to delegates during the Trade Show is factually accurate and is professional and tasteful in its presentation. Whenever possible, FCM asks that information be provided in English and French.

The name and logo of the Federation of Canadian Municipalities are propriety trademarks for exclusive use by FCM and may not be printed, used or displayed for any purpose, without the express knowledge and written permission of FCM. Such permission will not be granted for purely promotional purposes, or in any way to imply endorsement of an Exhibitor, product, service or activity.

The only Exhibitors permitted to display the Federation’s “Corporate Partner” signs and logos are Corporate Partners in good standing.

To prevent misunderstandings, Exhibitors’ promotional materials may not be phrased like this: “in conjunction with the Federation of Canadian Municipalities” or use similar language.

Any questions or inquiries contact tradeshow@fcm.ca or call 343-417-0510.

Demonstration, display and presentations

All interviews, demonstrations, detailing or distribution of literature must take place within the space assigned, and not interfere with normal aisle traffic or infringe upon neighboring Exhibitors.

Exhibitors must not place demonstration areas at the edge of their booths if they expect many people to congregate there at one time and should allow sufficient space within their booth area to absorb the majority of the anticipated crowd.

Exhibitors whose display arrangements or presentations cause spectators to interfere with normal aisle traffic, or unduly overflow the display area of neighbouring exhibits, may be asked to limit or eliminate their presentations.

Food and alcoholic beverages

Exhibitors wishing to distribute food products or beverages or cook food products in their booth are required to contact the Fredericton Convention Centre, specifying the nature of the product to be distributed and the type of appliance used. Please contact fccinfo@frederictonconventions.ca.

Sales and distribution of food, alcoholic or non-alcoholic beverages from exhibit booths are not permitted. Alcoholic beverages may be consumed only in designated areas.

Samples and giveaways

Contests, drawings, entertainment, incentives and raffles from exhibit booths must be approved by FCM before they can take place. Contact tradeshow@fcm.ca on or before January 13, 2025.

It is the Exhibitor’s responsibility to ensure that contests, draws and games of chance comply with provincial lottery authorities.

The distribution of novelty items, giveaways and souvenir gifts such as buttons, models, decals or flags is left to the discretion of the Exhibitor, provided their intrinsic value is nominal. FCM reserves the right to refuse Exhibitors to distribute novelty items, giveaways and souvenir gifts which it deems to be objectionable or inappropriate.

Audio and visual components of exhibits

Exhibitors may not operate public address, sound producing or amplifying devices which project sound above the normal level of conversation.

Audio and visual equipment as part of a display is acceptable; however, sound equipment which would be audible beyond the display should be equipped with earphones or enclosed within a special listening room. In addition, spectators at exhibits viewing audio and video displays may not obstruct aisles or interfere with access to other exhibits. Absolutely no manner of sound amplification is permitted for Exhibitors conducting live presentations.

Show Management reserves the right to determine when sound levels from audio and visual equipment constitute interference with others or become unacceptable. In such cases, sound levels will be reduced, or the equipment will be removed at the Exhibitor’s expense.

Electrical services

All electrical wiring and outlets shall be at the Exhibitor’s expense.

All operating electrical equipment used in the booth, as well as merchandise, lighting and display equipment must have C.S.A. or equivalent provincial-power authority. Exhibitors should take the required steps to ensure electrical equipment meets these requirements. Failure to comply with the requirements to have electrical equipment approved may result in the equipment being refused connection to the source of electrical supply and may be ordered removed from your exhibit.

Noise, lights and odors

FCM Show Management reserves the right to determine when sound levels from electrical and mechanical apparatus, or display-lighting and odor-generating devices or activities constitute interference with others or become unacceptable. In such cases, sound levels will be reduced, or the equipment will be removed at the Exhibitor’s expense. Any questions or inquiries contact FCM at tradeshow@fcm.ca

Helium balloons

No helium-filled balloons, whether for decorative purposes or inflated for distribution to registrants, will be permitted within the Fredericton Convention Centre.

Animals

Live animals, birds, mammals, rodents or reptiles are not permitted on the Trade Show floor without prior written permission from FCM.

Certified guide/service/companion dogs assisting a person with special needs are welcome onsite.

Advance notification is required. Contact tradeshow@fcm.ca on or before January 13, 2025.

Care of facility property

Exhibitors are responsible to ensure the care of facility property during the Trade Show.

Exhibits, signs, display materials or other display structures may not be posted, taped, nailed or otherwise affixed to walls, doors or any part of the Fredericton Convention Centre. Exhibitors will be responsible for cleaning and damages caused by failure to observe this rule.

FCM Show Management and the Fredericton Convention Centre warn that Exhibitors distributing adhesive-backed promotional materials and stickers will be responsible for the costs of cleaning and repairs for removal of this material from the walls and floors of the facility.

Promotional floor decals or stickers must have pre-approved for use at the Fredericton Convention Centre. Provide a digital sample with material and size specs to tradeshow@fcm.ca via email on or before January 13, 2025 for review and approval.

Display vehicles

If you are planning to bring a vehicle onsite, exhibitor must contact tradeshow@fcm.ca on/before January 13, 2025 for approval.

FCM must receive the exact weights and measurements of the vehicle (photo or diagram where possible) should there be a floor load bearing issue.

Specific rules and regulations exist pertaining to any vehicles to be displayed at onsite. For additional information contact tradeshow@fcm.ca

FCM and the Fredericton Convention Centre must approve the positioning and location for vehicles. Spotting for mobile vehicles into and out of the facility is the responsibility of the Fredericton Convention Centre and will be coordinated by FCM having regard for all other move-in/out activity taking place.

Photographing and videotaping

Exhibitors may not photograph or videotape other Exhibitor booths on the Trade Show floor without the permission of that Exhibitor.

Exhibitors may photograph or videotape their own booths only before or after Trade Show hours. Any security or lighting requirements for such activities must be made in advance at the Exhibitor’s expense.

The rights to any and all photography of the event are the exclusive property of the Fredericton Convention Centre and the Federation of Canadian Municipalities. The Fredericton Convention Centre and the Federation of Canadian Municipalities reserves the right to photograph the event for its own records, publicity and promotion purposes.

Security in the Trade Show

FCM Show Management, the Fredericton Convention Centre and Global Convention cannot guarantee against loss, theft or damage of any kind during installation, exhibition or dismantling. There will be no overnight security on the Trade Show floor.

Exhibitors who wish to remain in the Trade Show after hours must first receive permission from tradeshow@fcm.ca to work late. Exhibitors wanting to remove any goods or items from the Trade Show must obtain an Exhibit Material Release Form from Global Convention and present a signed form to security personnel when removing goods from the hall.

All Exhibitors are responsible for their own exhibit material, and should insure their exhibit materials against loss, theft or damage during the Trade Show.

Entry to Trade Show

  • FCM Show Management reserves the right to refuse admission to the Trade Show to any visitor, Exhibitor or agents or employees of Exhibitors who, in the opinion of Show Management, are unfit, intoxicated or in any way creating disruption to the Trade Show.
  • Children under the age of 18 will not be allowed in the Trade Show during show hours unless they are a registered Conference Delegate or registered companion for a person with special needs.
  • Exhibitors may not bring children under the age of 18 into the Trade Show during setup or tear-down for safety reasons. Proof of age may be required.

Smoking, vaping, e-cigarettes

FCM’s Sustainable Communities Conference 2025 is a smoke-free event. Smoking and vaping are prohibited by law and by FCM policy at all times within the Fredericton Convention Centre.

Recycling and residual waste management

The exhibitor has the obligation to use the equipment provided at his disposal for recycling (paper, paperboard, glass, plastic) for the duration of the event (including setup / dismantling and during the exhibition). Additional selective collection may be added to those mentioned above.

Fire regulation

The Fredericton Convention Centre has strict fire safety regulations and requirements. The purpose of these requirements is to maintain an acceptable level of fire safety within the venue. The Exhibitor assumes responsibility for compliance with municipal and provincial regulations concerning fire, safety and health. Aisles and exits must be kept clear at all times with exit signs clearly visible.

All exhibits are subject to approval by FCM Show Management. Exhibits are subject to a show site review and if modifications are necessary, they will be at the Exhibitor’s expense.

All Exhibitors are required to complete the Fire Safety Requirements on our Exhibitor Show Management Form no later than January 13, 2025.

Liability

The Federation of Canadian Municipalities will not be liable for any loss or damage to the property of the Exhibitor or its employees, due to fire, theft, accidents or any cause whatsoever that may arise during use and occupancy of the leased space at the Fredericton Convention Centre.

The Exhibitor agrees to indemnify and hold harmless the Federation of Canadian Municipalities, GES and the Fredericton Convention Centre and its employees against any and all claims of any persons whomever arising out of acts of omission of Exhibitors and their employees. (Exhibitors shall furnish their own public liability insurance).

FCM assumes no liability for damages or losses resulting from, or relating to, the failure of an Exhibitor to comply with the provisions of the Terms and Conditions as set out in the Application and Contract for Exhibit Space. If, due to unforeseen circumstances beyond the control of FCM, an Exhibitor’s materials do not arrive in time for display during the entire period of the Trade Show, or any portion thereof, FCM assumes no liability for damages or losses to the Exhibitor and is under no obligation to refund the Exhibitor’s fees.

Before any exhibit may be removed from the Fredericton Convention Centre, Exhibitors must make arrangements satisfactory to FCM Show Management, the Fredericton Convention Centre and the official and exclusive contractors, for the payment of any charges incurred by the Exhibitor in connection with presenting its exhibit.

IMPORTANT—Certificate of Insurance (COI) required

Each Industry Professional agrees to accept responsibility for maintaining adequate insurance against injury to persons, damage to or loss of property, products, equipment or decoration and inability to meet obligations outlined in the Showcase Manual and Terms and Conditions as set out in the Application and Contract for Exhibit Space.

Industry Professionals must provide evidence of Comprehensive General Liability insurance with a minimum limit of $2,000,000 CAD by completing and returning their Certificate of Insurance (COI) to FCM Show Management Form no later than January 13, 2025.

Insurance protection of the type described will not be provided to the Exhibitor by either FCM or the Fredericton Convention Centre.

Exhibitors or their agents who desire insurance on their exhibit booths, display goods and staff must place the same at their own expense.

IMPORTANT: FCM reserves the right to prohibit access to the Industry Showcase floor to any Industry Professional from whom no proof of insurance has been received.

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Are you looking for ways to make your urban forest more resilient? This factsheet explains what tree diversity means in the context of an urban forest and how tree diversity contributes to both climate resilience and urban biodiversity. It highlights approaches municipal staff, including urban foresters and other sustainability professionals can take to make their urban forests more resilient and biodiverse through tree planting and protection. 

The importance of tree species diversity   

Integrating diverse tree species into urban forest management is an important step towards creating a more resilient urban forest. Urban forests and the many benefits they provide are threatened by pests, disease and extreme weather. With extreme weather events like storms, floods and droughts on the rise, increasing tree diversity through strategic planting and management is vital for making urban forests more resilient. 

Tree species diversity measures the richness and evenness of tree species within an urban forest. Species richness refers to the total number of different tree species present, while species evenness indicates how evenly those species are represented. High species diversity is characterized by a variety of tree species represented evenly. 

At the scale of an entire municipality, many Canadian urban forests are species-rich. This is due to the variety of trees planted in private gardens, native trees that exist in patches of remnant or restored ecosystems, and publicly planted trees on city streets and in parks. However, at both the scale of an entire municipality and at a smaller scale (e.g., a street or city block), the species evenness of most urban forests is poor. This leads to urban forests with low diversity and lower resilience to environmental stressors, like pests and extreme weather events. 

How urban forests with high tree diversity are more resilient to pests and diseases

Major pests and disease outbreaks like Dutch elm disease and emerald ash borer infestations have decimated urban populations of American elm and green ash trees, showing the importance of species diversity in urban forests. At their peaks, these trees made up a large portion of the urban forest in cities and towns across North America. In many cases, they were planted unevenly, making up more than half the trees planted on city streets and in parks. The loss of these dominant species revealed urban forest vulnerabilities that resulted in substantial canopy loss.

Municipalities can avoid this type of devastating canopy loss in the future by planting tree species with an eye to increasing diversity. 

How species diversity contributes to climate resilience

Urban forests can “climate-proof” a city in various ways, including cooling streets during heatwaves and mitigating the effects of flooding.

Diverse urban forests are even more effective at climate-proofing, exhibiting greater resilience to extreme weather events like droughts and floods. A diverse urban forest is more resilient to drought, for example, because different tree species have varying levels of drought tolerance. Drought-tolerant species continue to grow normally, preserving the overall health of the urban forest as other, less tolerant species struggle during a drought.

As trees have long lives, consider selecting species that can thrive in future climatic conditions in your community. Select both native and non-native species adaptable to a wide range of hardiness zones, or those found at the southern edge of your municipality’s hardiness zone. These trees will be better equipped to handle extreme weather and rising temperatures. 

Cities like Vancouver, British Columbia have created urban tree lists that take climate resilience into account, providing a model for other municipalities that want to select suitable tree species.

Case study: Planting trees using functional diversity measurements in Montreal, Qc

Montreal has committed to planting 500,000 trees as part of its 2030 Climate Plan. To inform species selection for climate resilience, the city undertook a study assessing the functional diversity of its urban forest.  

Functional diversity groups tree species together based on similar functionality rather than taxonomic groupings. Functional groupings are linked to the ecosystem services each species provides (e.g., large, drought-resistant trees). The proportions of functional groups in an urban forest can represent how that urban forest will respond to future stress, particularly future climate change stressors.  

The study revealed that Montreal’s urban forest had low functional diversity (3.7/9), making it vulnerable to the effects of climate change and biotic threats (i.e., pests and diseases). However, by strategically choosing species for its planting target, a high functional diversity (8.2/9) could be reached, significantly enhancing urban forest resilience.  

Read the final report to learn more.

 

How tree species diversity supports biodiversity

Diverse tree species also offer varied habitats and food sources for wildlife. For instance, eastern white cedars provide cover for small birds, while white oaks produce acorns for birds and mammals to eat. Increasing tree diversity in urban forests supports wildlife, which is crucial in urban ecosystems where food and habitat are often scarce. While native species typically offer better habitat for local wildlife, carefully chosen non-native species can also play a role, particularly in challenging urban conditions. Non-invasive, non-native trees can provide temporary corridors for wildlife, facilitating movement between higher-quality habitats. 

How your municipality can promote and advance species diversity 

  1. Conduct tree and plantable space inventories: A tree inventory provides insights into species diversity within an urban forest. An urban forest’s vulnerabilities cannot be reduced if its species diversity is not known. Inventorying the trees located in publicly owned streets and parks is the best way to understand the tree diversity in your municipality.  

    Doing an inventory of spaces where trees could be planted will identify available locations for new plantings of diverse species in your municipality. Planting in these locations not only supports a more resilient urban forest but also promotes its growth. Tree and plantable space inventories can be conducted using software like i-Tree or geographic information systems (GIS).
     

  2. Make enhancing tree diversity your goal when selecting species to plant: Based on your tree inventory, create a plan to prioritize (and de-prioritize) certain tree species for planting. With inventory data in hand, your municipality can develop a planting plan that will start to balance out species diversity. For example, your municipality may choose only to plant tree species that make up less than 10 percent of its urban forest. Whenever possible, prioritize native and larger trees for their ecological benefits, while considering non-native, non-invasive species in constrained urban environments.

    One guiding principle for minimizing urban forest vulnerabilities is the 10-20-30 rule. It suggests that there should be no more than 10 percent of a single species, 20 percent of a single genus and 30 percent of a single family in an urban tree population. Although challenging to implement, this guideline serves as a benchmark for enhancing species diversity and increasing urban forest resilience. 
     

  3. Conserve existing tree diversity in your community: Maintaining and protecting existing trees, especially those that are large and mature, is important to promote species diversity and urban forest resiliency.

    Larger and more mature trees provide greater ecosystem services and biodiversity support than newly planted trees. Individually, they are also more resilient to extreme weather or biotic threats and have much lower mortality rates than newly planted trees. Large and mature trees need to be managed for long-term urban forest resilience and diversity goals to be met. They should be maintained and protected to support urban forest health and growth. 
     

  4. Engage with the community to promote diverse tree planting and conservation: Education and engagement are great ways to connect residents with nature and raise awareness of urban forest management practices. Share the results of your inventories with residents and explain the importance of tree diversity and tree protection in creating a more biodiverse and resilient urban forest.  

    Connecting with residents can also lead to new opportunities for planting as homeowners and other landowners may have available plantable space on their properties. In many municipalities, tree diversity and ecosystem services can peak in residential neighbourhoods because these locations often have the space available to plant medium and large trees.  

    Consider creating lists of preferred species to plant based on tree diversity and available space. Share these lists publicly to guide residents and landowners in species selection and to advance municipal tree planting goals.  

Next steps

Explore how other communities have integrated tree species diversity into their urban forestry plans and tree planting strategies: 


This resource was created in partnership by Tree Canada and FCM’s Green Municipal Fund for the Growing Canada’s Community Canopies initiative, which is delivered by the Federation of Canadian Municipalities and funded by the Government of Canada. 

 

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The Property Assessed Clean Energy (PACE) model is transforming how municipalities across Canada finance home energy upgrades, making it easier for homeowners to reduce emissions, improve energy efficiency, and lower energy costs. Yet, the success of these programs depends on enabling legislation that varies widely from province to province.

An overview of PACE Legislation in Canada provides a detailed analysis of the legislative landscape, highlighting where PACE frameworks already exist, where gaps remain, and how municipalities can leverage these frameworks to launch or scale financing programs.

Why PACE financing matters

PACE programs allow homeowners to access financing for energy upgrades—such as heat pumps, insulation, and solar panels—with no upfront costs. Repayments are tied to property taxes, making the loan transferable if the property is sold. This innovative model reduces financial barriers for homeowners and encourages long-term investments in energy efficiency. This report sheds light on the policy gaps and opportunities for expanding PACE frameworks nationwide.

What you’ll find in the report

  • Provincial and territorial legislative overview: Learn which regions have adopted PACE-enabling legislation and where policy development is still needed.
  • Policy insights: Gain a deeper understanding of the key features of existing PACE legislation in Canada—such as the eligibility of resiliency measures, available administration models, and variations in program design across jurisdictions.
  • Opportunities for municipal leadership: Explore how municipalities can take advantage of existing frameworks to deliver energy retrofits and reduce emissions.
  • Flexible financing models: Learn how PACE programs can be tailored to meet diverse local needs, enabling both residential retrofits and commercial energy upgrades to drive long-term energy efficiency improvements.

Real-world impact: PACE financing in action

While this report provides a policy-level overview, programs like Kingston’s Better Homes initiative, Saskatoon's Home Energy Loan Program and Saanich’s heat pump financing pilot highlight the real-world benefits of PACE financing. These examples demonstrate how accessible financing can cut emissions, reduce energy poverty, and create jobs—showcasing the potential of PACE programs across Canada. Other great examples include the Better Homes Ottawa Program, the Clean Energy Improvement Program in Alberta and the Switch Program in Maritimes.   

Who should read this report?

This report is designed for:

  • Municipal decision-makers exploring energy retrofit financing solutions
  • Policymakers and provincial governments working to align climate goals with energy policies
  • Financial institutions and investors interested in low-risk, high-impact financing models
  • Non-profit organizations and energy advocates promoting sustainable, equitable financing options

Download the report

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Have you considered investing in your community’s urban tree canopy? This factsheet is designed specifically for municipal staff, including urban foresters and climate action teams, who are involved in enhancing and managing their community’s green spaces. This resource will help you develop a strong business case to elected officials for investing in your community’s urban tree canopy by highlighting the numerous environmental, economic and social benefits that urban forests offer. 

How investing in urban forests benefits local governments

Establishing a long-term vision that prioritizes urban forests as critical urban infrastructure is a cost-effective investment that provides numerous municipal services to the community, such as:

  • Offering green infrastructure services that municipalities are already responsible for, including stormwater management, air quality improvement and carbon sequestration.
  • Reducing the impacts of climate change by absorbing carbon dioxide, reducing the urban heat island effect and managing stormwater during heavy rainfalls.
  • Increasing resilience to climate impacts like flooding and heatwaves.
  • Improving health and well-being with better air quality, more shade, reduced stress, and more greenspaces for recreation and social interaction. 

Trees provide vital ecosystem services

Ecosystem services are benefits that nature offers to support well-being. Trees provide carbon sequestration, stormwater management, cooling and air filtration.  

These services are extremely valuable because they make cities more resilient to climate change. For example, the annual value of ecosystem services by the Niagara Peninsula in Ontario, which includes the Niagara regions and portions of the City of Hamilton and Haldimand, is estimated at $331 million. 

Trees are a low-cost way to create climate-resilient communities

Trees help absorb and slow stormwater runoff, reducing flood risks. Their roots stabilize soil, preventing erosion, while their canopies can shield against strong winds. Although trees can be vulnerable to storm damage, well-planned urban forests are better able to withstand severe weather events. 

Investing in green infrastructure delivers substantial returns. For example, urban forests in Toronto have demonstrated  up to $3.20 for every $1.00 invested.

Trees can help improve public health

Trees foster community health and well-being by providing green spaces for recreation and social interaction. They improve public health by reducing stress and air pollution.

For example, PaRX is a nature prescription program that emphasizes nature as a tool for improving mental and physical health. 

 

Six steps for building a business case for your urban forest

A strong business case for your urban forest can help secure support and funding for tree initiatives in your community. The following six steps provide a structured approach for assessing the value of urban forests, engaging the right stakeholders and driving decision-making. 

Step 1: Assess ecosystem services

Develop a list of the benefits trees can provide in your community and collect data on the ecosystem services they provide (e.g., stormwater management, air quality improvement, etc.).  

Action: Consider conducting a needs assessment for your community (e.g., reducing heat islands, managing stormwater and promoting biodiversity) to determine which needs are a priority and which tree species can help meet those needs. You can make use of various data sources for this process, including publicly available census information, heat mapping and flood risk maps. Many municipalities are using the Natural Assets Initiative’s Roadmap Program to help kickstart their natural asset management journey. 

Step 2: Conduct an economic analysis

Help decision-makers understand that trees are a cost-effective infrastructure investment by analyzing the value they provide and the cost of replacing them. Integrate this analysis with existing asset management systems to compare the value of natural assets (trees and green spaces) with built assets (roads and buildings).  

Action: Seek out examples from other municipalities and academic research to quantify the economic benefits of urban forests, such as energy savings and increased property values. These can be estimated for a given municipality using the i-Tree Eco tool

Step 3: Engage people

Use a tailored approach to engage different groups within the boundaries of the municipality. This means recognizing the unique needs and interests of various groups and adapting engagement methods accordingly. Consult widely using different methods (e.g., surveys, public forums, community conversations, etc.) to gather input from as many community members as possible—particularly from equity-deserving groups. These diverse perspectives will reveal insights into the importance of urban forests in your community. 

Action: Embed equity into your urban forest project. The Tamarack Institute’s Guide for Advancing Climate Equity Through Place-Based Collaboration has ideas, stories, resources and best practices that can help.  

Step 4: Tell the story

Use stories and tangible data to make the case to decision-makers and the broader community. Focus on the benefits that resonate most with your audience (e.g., economic, environmental, social, health-related, etc.).

Action: Consider how urban forests can help achieve municipal commitments towards reconciliation and equity goals, particularly for areas of need and in underserved communities (e.g., neighborhoods with limited access to green spaces or those experiencing urban heat islands).  

Step 5: Start small

Start with small, achievable actions such as developing policies and/or bylaws that ensure newly planted trees are climate-resilient, pest-resistant and tolerant to local conditions. 

Action: Begin by assessing whether your municipality has existing policies, bylaws or plans that support climate-resilient tree planting and protection. If such frameworks are absent, outline a set of steps to initiate their development (e.g., forming a working group of key stakeholders, conducting a gap analysis of current practices, consulting with urban forestry experts, drafting initial policy proposals and engaging the public/council for feedback). If policies or bylaws already exist, consider reviewing and updating them to ensure they’re effective and relevant to current environmental challenges. 

Step 6: Ensure effectiveness

Ongoing monitoring and evaluation are essential to understanding the successes and challenges of your project. Ensure that you define clear indicators, use the appropriate technology for data collection (e.g., GIS mapping, drones, remote sensing) to monitor tree health and growth, changes in canopy cover and other key indicators. 

Action: Regularly publish reports and updates on the performance of your urban forest. Highlight successes, best practices and lessons learned.  

Trees are integral to your community

Planting and protecting trees in your community is more than a beautification effort. Trees are essential assets that provide environmental, social and economic returns. They are a low-cost way to make your community more climate-resilient while providing essential ecosystem services, improving public health and inspiring people. Strategies for making the case for urban forests can help you work with your community to achieve these vital benefits and have a long-lasting impact. 


This resource was created in partnership by Tree Canada and FCM’s Green Municipal Fund for the Growing Canada’s Community Canopies initiative, which is delivered by the Federation of Canadian Municipalities and funded by the Government of Canada. 

 

 

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This article is part of a series called Transforming communities with Sustainable Affordable Housing. The series demonstrates how energy-efficient, community-centered housing can foster resilience and well-being. Discover practical solutions for affordable, climate-friendly homes that improve lives and build a sustainable future.


In Saskatoon, SK, the National Affordable Housing Corporation (NAHC) has set a new standard with Aspen Heights, a 56-unit townhouse development that combines energy efficiency with affordability. Completed in 2024, Aspen Heights is a mixed affordable-market development that provides a fresh approach to affordable housing, where comfort, sustainability, and community truly come together. As Stacie Beever, Chief Operating Officer of NAHC, reflects, “There are so many successes worth noting and celebrating at Aspen Heights—including the achievements of our team and our high-needs tenants.”

A wide-angle aerial view of the Aspen Heights development in Saskatoon. It consists of several two-storey townhouse complexes with blue and white exterior paneling and brown peaked roofs.
 
A place to call home

Aspen Heights offers two- and three-bedroom townhomes, with 30 percent reserved for low-income households, including families and individuals with mental health and developmental needs. These homes are built with energy-saving features like extra-thick walls, insulated concrete foundations for better warmth, high-quality insulation, heat pumps that have natural gas backups, and triple-pane windows. Together, these features help keep utility costs low for residents and reduce greenhouse gas emissions.  
 


“Access to quality homes like those at Aspen Heights truly changes lives,” Beever notes, “for those who may not otherwise have the means to live in new areas and communities like this.” 

These sustainable features don’t just help the environment—they also keep costs predictable for tenants, helping them build stable lives and plan for the future.

Building connections and supporting residents

Aspen Heights is more than just a collection of homes; it’s a place where people connect and feel supported. Post-occupancy surveys reveal that two-thirds of affordable rental residents feel a stronger sense of community here. Many have reported an increased sense of safety and security—demonstrating NAHC’s commitment to creating a supportive and inclusive environment. 

“The transformations we’ve witnessed through quality housing and our tenants' newfound stability,” says Beever, “are a testament to our team’s commitment to doing what’s right for communities in Saskatchewan.”

Three people cut a ribbon outside a home in the Aspen Heights development in Saskatoon.
 
Rising to the challenge with innovation

Building a net-zero ready development in the harsh prairie climate has given NAHC opportunities to innovate and adapt. During the first two years at Aspen Heights, the air source heat pumps needed extra support, especially on Saskatoon’s coldest days. Rising to the challenge, NAHC brought in specialized HVAC experts to fine-tune the system, optimizing heating to keep residents comfortable year-round. The insights gained from Aspen Heights have already shaped NAHC’s approach to future projects. They recently completed Willow Grande, a 60-unit development with centralized commercial air source heat pumps powered by solar panels, and they are well underway on a second project, Aspen North, which further builds on the lessons learned from Aspen Heights and Willow Grande. These advancements—made possible through the learnings and support from GMF-backed projects like Aspen Heights and Plainsview Townhomes—have paved the way for more resilient, sustainable housing models across Saskatchewan.

The interior of a home in the Aspen Heights development in Saskatoon. The image shows a brand new kitchen with a refrigerator, stove, island and counter space. It has dark wood floors and white cabinets and appliances.
 
A lasting model for sustainable living

Aspen Heights has sparked economic activity in Saskatoon by creating jobs during construction and supporting ongoing employment in property management and tenant support. Staff roles, such as the Director of Tenant Inclusion & Support, ensure that residents feel at home and secure year-round. 

“The commitment to quality housing at Aspen Heights changes lives, allowing individuals and families to build brighter futures in homes they’re proud to call their own."

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This article is part of a series called Transforming communities with Sustainable Affordable Housing. The series demonstrates how energy-efficient, community-centered housing can foster resilience and well-being. Discover practical solutions for affordable, climate-friendly homes that improve lives and build a sustainable future.


In Fort Saskatchewan, AB, Heartland Housing Foundation (HHF) has transformed the local affordable housing landscape with its first net-zero energy building. Completed in June 2023, this innovative 83-unit complex was designed to meet high sustainability standards while addressing the urgent need for affordable housing in the area. Supported by the Green Municipal Fund (GMF)’s Sustainable Affordable Housing (SAH) initiative, HHF’s project demonstrates how affordable, energy-efficient housing can be both impactful and scalable.

A wide-angle aerial view of the Heartland Housing Foundation's complex in Fort Saskatchewan, Alberta. It has two adjoined buildings, each four storeys, with an exterior designed with a blue, red and white mosaic pattern. The roofs are covered in solar panels, and the parking lot also features several large solar panels that each serve as a cover above 5-10 parking spots.
 
A critical addition to Fort Saskatchewan’s housing options

Fort Saskatchewan, a growing community near Edmonton, has faced significant challenges in meeting the affordable housing needs of local families, single parents, and individuals with disabilities. The HHF project responded to this demand by introducing a range of studio, one-, two-, and three-bedroom units, all offered at below-market rates. Within 80 days of opening, the building was fully occupied, and a waitlist quickly formed, highlighting the community’s strong need for accessible, affordable housing. “We could fill another building today if we had it,” shared Nancy Simmonds, CEO of HHF, reflecting on the overwhelming demand.

Sustainability and affordability working together

At its core, the new development reflects HHF’s commitment to both environmental sustainability and long-term affordability. Equipped with 1,100 solar panels, a high-performance building envelope, and electric HVAC systems, the complex achieves net-zero energy usage by generating as much energy as it consumes. The benefits extend directly to residents, reducing utility costs and helping families save for their future. 

“This project proves that net-zero design doesn’t have to increase costs for non-profit organizations when grants are available to support these innovations,” said Simmonds. 

HHF’s design choices demonstrate how sustainable solutions can reduce the operational costs of affordable housing, benefiting both tenants and the environment.

Another wide-angle view of the Heartland Housing Foundation's complex in Fort Saskatchewan
 
Building community through partnerships

HHF has collaborated with several community partners to enhance resident support and well-being. The Robin Hood Association, which assists individuals with disabilities, occupies eight units in the building and provides vital onsite services to its clients. By offering accessible, integrated housing, HHF helps the Robin Hood Association support residents in a way that fosters community and independence. Additionally, HHF has partnered with Family and Community Support Services (FCSS), which conducts outreach for residents who may need extra support. “It’s important to us that our tenants feel supported,” Simmonds explained. “Through these partnerships, we’re not just providing housing; we’re helping residents thrive.”

A bird's-eye view of the Heartland Housing Foundation's complex in Fort Saskatchewan, showing rows of solar panels on the roofs and covering the parking lot.
 
Overcoming challenges and looking forward

The journey to complete the net-zero project was not without its challenges. Delays in securing utility agreements meant the building’s solar systems weren’t fully operational until eight months after opening. Yet, HHF persevered, learning valuable lessons along the way. “We’ve had to think creatively within the constraints of our funding, but it’s been worth it. We now have a model we can replicate in future projects,” Simmonds noted.

Looking forward, HHF is already planning its next development in Sherwood Park, where a 100-unit project will serve a range of residents, from seniors to single parents. With each new project, HHF aims to incorporate the lessons learned from Fort Saskatchewan, including the importance of community spaces and adaptable unit sizes. 

“Our goal is to build housing that supports long-term community and resilience,” Simmonds emphasized. “This project has given us the confidence and insights to keep moving forward.”

A model for sustainable affordable housing

The Fort Saskatchewan project is an example of what’s possible when affordability meets sustainability. Through its innovative design, community-centered approach, and strategic partnerships, HHF has set a new standard for affordable housing in Alberta. 

“Providing safe, affordable, and sustainable homes allows families and individuals to build their futures in a place they’re proud to call home.”

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Summary

Residential homes contribute approximately 25 percent of Saskatoon's emissions, highlighting their significance in the city's strategy to achieve net-zero emissions by 2050. To address this, Saskatoon introduced the Home Energy Loan Program (HELP), offering homeowners low-interest loans for energy-efficiency and renewable-energy retrofits. The city is also exploring options to expand the program to multi-unit residential and commercial buildings.

Background

In 2019, the City of Saskatoon, SK, identified energy-efficient home retrofits as a key opportunity to reduce its emissions. With 79 percent of homes built before 2006, many are due for upgrades. The high rate of home ownership, along with the fact that 16 percent of households face energy poverty, makes this an important issue to address.

Project goals

The city wanted to make it easier for single-family homeowners to improve energy efficiency, switch to renewable energy and reduce water use. To support this, they launched a property assessed clean energy (PACE) program, offering low-interest loans and rebates to help make these upgrades more affordable.

Approach

Saskatoon launched its Home Energy Loan Program (HELP) in September 2021 using internal funding and expanded it in 2022 with financial support from FCM’s Green Municipal Fund (GMF) and its Community Efficiency Financing (CEF) initiative. It is the first program of its kind in Saskatchewan.

Through HELP, owners of single-family homes who are in good standing with the city can apply for home-retrofit loans that are repaid through property taxes over 5-, 10- or 20-year fixed terms. Loans are tied to the property, meaning that if someone sells their home, the new owner takes on the loan payments.

The city prioritizes and encourages energy-efficiency retrofits as opposed to solely transitioning to electricity, since natural gas heating is more affordable than electricity and the province’s electrical grid remains reliant on fossil fuels.

The program was immediately popular and needed a waitlist shortly after applications opened. It includes:

  • Low-interest, fixed-rate loans of between $1,000 and $40,000 to cover eligible retrofits, or up to $60,000 for deep energy retrofits that result in a reduction in energy usage of more than 50 percent.
  • Rebates for qualifying homes and projects.
  • Additional benefits such as higher rebates and waived admin fees for income-qualified households.
  • Additional tools and services (some introduced later) including a vetted contractor list, energy coaching, a solar potential map, a real estate agent training program and a home energy map that estimates a home’s energy score and suggests ways to improve.
A person wearing a black puffy jacket standing in front of a white house with solar panels on its roof.

 

Barriers

There was a high demand for EnerGuide audits, creating long wait times due to limited local resources. However, wait times improved as new companies offering these services became available. The program also created a high demand for contractors, which affected timelines, since many renovations cannot be completed during winter. This situation has since improved due to training and relationship-building, including offering contractors a webinar and a two-day boot camp focused on building envelopes and highly efficient technologies and equipment.

Results

Program results as of October 2024 include:

  • 319 homeowners approved to participate
  • 126 participants with completed projects
  • 8 completed deep energy retrofits
  • 35 GJ average energy reduction per household
  • 2.1 tCO2e average greenhouse gas reduction per household
  • $3,145,312 paid out in loans
  • $188,659 paid out in rebates, $113,960 of which went to lower-income households
  • $20,211 in utility cost savings for homeowners after the program’s first year

The top three retrofits undertaken by participants included upgrading windows and doors, installing high-efficiency furnaces and insulating attics.

Of participants who answered the city’s survey, 89 percent said they were satisfied with the financing they received, and of those, only 4 percent said they would have done the same upgrades without financing—demonstrating the program’s impact in increasing the number of home energy upgrades in the city.

Benefits

Equity and inclusion are an important part of HELP. Thirty percent of participants are from income-qualified households, which exempts them from the $500 administration fee and gives them access to additional rebates, such as $180 for a smart thermostat and up to $1,200 for window replacements.

The program has delivered strong economic benefits. In its first year, HELP is estimated to have generated $3.5 million in economic impact, added $280,000 in production taxes and creating 14 new jobs. An economic impact study provided by the Saskatoon Regional Economic Development Authority (SREDA) estimates that by the end of 2025, the program will generate an additional $10.3 million in total economic output, $810,000 in additional taxes and 43 new jobs.

Before the existence of HELP and Canada Greener Homes, air-source heat pumps were virtually unheard of in Saskatchewan. Thanks in part to their promotion through HELP as an energy-efficient alternative to air conditioners, their use has become more normalized in the province.

Lessons learned

As the program has progressed, the city has adjusted various aspects to reflect learnings. For example: 

  • Deadlines were added to program requirements to encourage homeowners to complete projects more quickly and to allow for inactive participants to be replaced with those on the waitlist.
  • To reduce the upfront cost barrier for homeowners and ensure timely payments to contractors, a 30 percent upfront contractor deposit payment was introduced and the minimum cost requirement for installment payments was removed. This allowed projects of any size to receive loan advances to cover contractor payments.
  • The threshold for income-qualified households was increased to allow more residents to benefit from the additional rebates.
  • Rebates were increased and made available to more participants, in part to fill the gap left by the closure of the Canada Greener Homes Grant program.

In addition, the timing of the energy coaching program could have been better. Since it was introduced after HELP was at capacity, it was predominantly used as a general community knowledge resource, which led to low participation. Future iterations might integrate coaching and energy retrofit education more closely to offer participants more guidance through the process, as a sort of concierge service.

Next steps

The current iteration of HELP is expected to run until June 2026. The city is working on its replacement, a new PACE program that will be available not just to single-family homeowners, but to multi-unit residential and commercial buildings as well.

Want to explore all GMF-funded projects? Check out the Projects Database for a complete overview of funded projects and get inspired by municipalities of all sizes, across Canada.

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Summary

Home heating retrofits are a significant part of the District of Saanich’s goal to reduce emissions by 50 percent between 2020 and 2030. To help homeowners transition from fossil fuels to electric heat pumps, the district created a pilot program offering zero-interest financing. The pilot was so successful, the district has now moved to a longer-term program to support even more residents in their net-zero transition.

Background

In addition to its goal of cutting emissions in half by 2030, the district of Saanich on southern Vancouver Island is also aiming to reach net zero by 2050. As part of its award-winning 2020 Climate Plan, the district estimated it needed to convert all oil heating systems and 40 percent of natural gas heating systems to electric heat pumps by 2030. The 2023 Building Retrofit Strategy reiterated the need to support residents in making this switch and identified scaling up the Heat Pump Financing Program as a high-impact action for immediate implementation.

Project goals

The district designed a property assessed clean energy (PACE) program that would allow it to help homeowners upgrade from fossil fuel–based heating to electric heat pumps.

Approach

With support from FCM’s Green Municipal Fund (GMF) and its Community Efficiency Financing (CEF) initiative, Saanich launched its Heat Pump Financing Program in April 2022 as a pilot for 50 oil-heated households. Half of the participants were income-qualified, meaning spaces were reserved for those whose household income was below a specified threshold. Participants accessed loans of up to $12,000 at zero percent interest to cover the cost of a heat pump and other related upgrades.

Local consultancy City Green Solutions worked with the district to design and administer the program. Homeowners benefited from a system where the municipality handled payments directly through City Green Solutions. Loans are repaid via property tax bills over terms of up to 10 years. Participants were also encouraged to apply for applicable provincial rebates to further reduce their loan obligations.

Following the pilot’s success, in January 2023, the district decided to extend the program for three years and expand eligibility to natural gas–heated households. The goal is to support a minimum of 200 more homes, financed by a revolving green fund with additional financial support from GMF’s CEF initiative. The extended program also includes tenanted properties and has become more integrated with Home Energy Navigator, the region’s energy coach service.

A person with hands on hips stands outside their home, in front of an outdoor heat pump unit, on a sunny day.

 

Barriers

Saanich’s program is the first in the province to use a PACE financing model. Because B.C. doesn't have PACE-enabling legislation, the district had to get creative. While municipalities in provinces with legislation can create a single bylaw and then enter into an individual agreement with each participant, Saanich has to create a new bylaw for each homeowner who joins the program. While this works functionally, it requires a significant amount of administration and limits the potential scaling of the program.

In addition, B.C. municipalities cannot use their long-term borrowing capacity to lend funds to private property owners under a PACE program, which makes it difficult for Saanich and other B.C. municipalities to scale up these types of programs.

Results

The pilot of 50 homes, including 22 income-qualified, was fully subscribed within six months. There are currently 95 active participants in the program, including 45 households who have completed their upgrades and replaced their oil or gas heating systems with heat pumps.

Participants surveyed stated that without the program, they would have delayed or not undertaken a heat pump retrofit. Income-qualified participants in particular are grateful for their zero upfront costs since the municipality and its partner manage contractor payments.

Benefits

While data collection is ongoing, the district estimates that residents who switch to heat pumps should pay less for heating than when they used fossil fuel–based systems such as natural gas–powered furnaces.

In addition, installing heat pumps supports community resiliency. Saanich’s relatively mild climate has meant that historically, few homes had air-conditioning. However, due to the effects of climate change, extreme heat events are becoming more common, making home cooling necessary for residents’ health and well-being.

The program’s commitment to equity as well as its use of zero-interest financing is making electrification accessible to people who might not otherwise be able to make the switch.

Lessons learned

The program initially focused on converting oil-based heating systems to electric due to the significant reduction in greenhouse gas emissions and the significant affordability benefits for participants. However, the district has expanded the program to include homes with natural gas heating, thereby increasing participation and maximizing overall emissions reductions and resiliency benefits.

The district is also working to make the program more accessible. For example, potential participants can visit City Hall for help with their applications if they encounter difficulties completing them on their own.

Next steps

As the program expands, district staff continue to monitor both the program and the broader landscape of federal and provincial rebates and funding programs to ensure they are providing complementary services and meeting the needs of the local community. Over the coming months, Saanich staff will be exploring a range of program updates, potentially including providing subsidized EnerGuide evaluations, increasing the maximum financing amount and allowing new retrofit measures such as electric baseboards to heat pump conversions. 

Want to explore all GMF-funded projects? Check out the Projects Database for a complete overview of funded projects and get inspired by municipalities of all sizes, across Canada.

Visit the projects database

Background

One aspect of Kingston’s action plan to become carbon-neutral by 2040 is to retrofit 25 to 50 percent of its pre-1991 single-family homes and to reduce emissions by 30 percent per home.

Project goals

The city decided to create a property assessed clean energy (PACE) program that would support owners of single-family homes both financially and practically to help them make significant reductions in their energy usage and greenhouse gas (GHG) emissions, as well as to reduce their water use.

Approach

With financial support from FCM’s Green Municipal Fund and its Community Efficiency Financing (CEF) initiative, the city launched its Better Homes Kingston program in April 2022a four-year pilot project to help homeowners reduce their emissions, energy use and water use. The city is hoping to complete 500 projects by 2026 and have created a one-stop shop to make it easy for participating residents to reduce their home’s emissions. The program includes:

  • Zero-interest loans for homeowners doing eligible retrofits, with a term of up to 20 years, repayable via property tax bills.
  • A personalized energy coaching service to help participants choose appropriate upgrades and access other rebates and incentives, delivered by program partner Sustainable Kingston.
  • A voluntary training program for contractors on building science and high-performance homes.
  • An online portal so that participants can track where they are in their retrofit journey and access support as needed.
  • Additional support for lower-income applicants, including accessing a larger percentage of the loan upfront.  

To ensure that the program leads to significant emissions reductions and encourages homeowners to maximize their home’s retrofit potential, the city is offering additional incentives between $1,000 and $5,000, based on participants reaching certain energy and GHG reduction targets in their upgrades.

Woman inspecting home energy efficiency upgrade in her home.

 

Barriers

Timelines had to be extended due to prolonged waits for contractor quotes and pre-retrofit energy evaluations. Further delays arose from a heat pump recall and extended material lead times. These challenges are likely to vary across municipalities based on local supply and demand dynamics. Kingston advises engaging with contractors early on to ensure program timelines are practical and achievable.

One challenge has been the payment process for contractors. The city currently provides funds to homeowners in installments, and homeowners are responsible for paying the contractors. However, many participants found it difficult because the payments to contractors didn't always align with the city’s disbursements, leaving homeowners to cover costs in the meantime. To solve this, the city is exploring options such as offering 50 percent disbursements upfront or paying contractors directly through the program.

Results

As of October 2024, Better Homes Kingston’s achievements include:

  • 250 projects completed, 133 during the second year.
  • 662 total applications.
  • A lifetime GHG reduction of more than 17,000 tonnes of CO2e. 
  • An average GHG emissions reduction of 68 percent per home, more than double the target of 30 percent.
  • A 96 percent customer satisfaction score.
  • 23 contractors who have completed the training program.

The most common upgrades undertaken by participants included air-source heat pumps, attic insulation and electric or heat-pump water heaters.

Homeowners were encouraged to perform deep energy retrofits where possible, to maximize emissions reductions. The owner of one 1,500-square-foot semi-detached house, for instance, lowered his home’s annual GHG emissions from 17.9 tCO2e to 1.6 tCO2e—a reduction of 91 percent—by replacing windows, installing a cold climate air-source heat pump and insulating the attic, basement and exterior walls.

Benefits

Following their home upgrades, more than 80 percent of participants reported increased comfort including better temperature control, improved humidity levels and fewer drafts. Additionally, more than 60 percent have seen savings on their energy bills.

Lessons learned

The support of a resident energy coach has been vital to the success of Better Homes Kingston, providing quick, responsive support to guide participants through the process and maximize their outcomes. However, educating homeowners on the specific roles and limitations of energy coaches was equally important to set clear expectations.

Automation and streamlining also played a vital role in improving efficiency and reducing staff workload. For instance, the city created a roadmap video for participants, so the energy coach didn't have to repeatedly explain that part of the program. Despite these efforts, demand for the energy coach’s time remained high, leading the city to hire a second staff member to support program administration.

The contractor training program was also valuable, but many contractors found it difficult to attend in person due to scheduling conflicts. To address this, the training was recorded and made available online, allowing contractors to complete it at their own pace.

Managing both the development and delivery the program was challenging at times, especially when demand was high. To improve participant experience, it helped to launch a basic version of the program first, allowing time to identify and address any issues before the full rollout. At the same time, it was important for staff to stay flexible and ready to adjust the program based on feedback and changing needs.

Next steps

Kingston is currently wrapping up the initial phase of the program and, with internal capital financing, is preparing to scale up with the eventual goal of completing 250 to 400 retrofits annually. Utility bill analysis is ongoing as the city aims to measure program impact. Staff are exploring the possibility of extending the program to multi-unit residential, institution-owned and affordable housing beyond 2026.

Want to explore all GMF-funded projects? Check out the Projects Database for a complete overview of funded projects and get inspired by municipalities of all sizes, across Canada.

Visit the projects database

This article is part of a series called Transforming communities with Sustainable Affordable Housing. The series demonstrates how energy-efficient, community-centered housing can foster resilience and well-being. Discover practical solutions for affordable, climate-friendly homes that improve lives and build a sustainable future.


In Eastern Ontario, CABN has brought an ambitious vision to life with the completion of its first net-zero affordable home pilot, featuring a patent-pending energy-informed design mechanism. Supported by the Green Municipal Fund’s (GMF) Sustainable Affordable Housing (SAH) initiative, this project reimagines sustainable construction, paving the way for affordable housing solutions that are energy-efficient, low-maintenance, and replicable across Canada and beyond.

A completed CABN home on a large lot surrounded by trees
 
A fast and sustainable build

Despite beginning construction in the heart of winter, CABN completed the building’s core structure in just 48 hours, with final touches finished in a matter of weeks. This rapid construction proved the viability of building in extreme conditions, demonstrating that sustainable prefabricated housing is achievable even in remote or underserved areas.

Powered entirely by solar energy, the home operates with zero utility costs and consumes only 6,485 kWh annually—63 percent less energy than a typical passive house, a building standard focused on ultra-low energy use and high insulation. 

“Our home uses 20 percent of the energy of a conventional build,” shared Alex Kelly, CABN’s Chief Operating Officer. “This creates new opportunities for communities to unlock land previously considered unfit for development.”

A community hub for innovation and learning

The pilot home serves as a community hub, engaging local leaders, housing providers, and builders to explore sustainable housing options. CABN hosted an open house for municipal officials and affordable housing providers to showcase the innovative design and encourage adoption in their own communities. Augusta Township’s leaders have expressed interest in expanding the project, potentially using municipal land for future developments.

Additionally, CABN established CABN Foundation, its non-profit arm, that partners with municipalities and developers to bring affordable, sustainable housing to remote, low-income, and Indigenous communities. For example, they are exploring partnerships with First Nations in Northern Ontario to build live-work housing for healthcare professionals. 

“These homes come in prefabricated pieces—like a kit—allowing us to build quickly, even in areas with narrow construction windows,” Kelly explained. 

This makes the model especially appealing to communities that face challenges like shorter building seasons or limited access due to ice road closures.

The interior of a CABN home with a kitchen, living room, fireplace, upper loft and new furnishings
 
Environmental and financial impact

The environmental benefits of CABN’s design are significant. Compared to traditional builds, CABN produces 60 percent fewer greenhouse gas (GHG) emissions, thanks to the use of Forest Stewardship Council (FSC)-certified cross-laminated timber (CLT) for its walls, ceilings, and floors. For the pilot home alone, this resulted in a reduction of 3,393 kg of CO₂ emissions. Additionally, the home’s off-grid operation, powered by solar panels, avoids another 3,542 kg of CO₂ annually. These environmental savings scale dramatically in larger developments: a five-year production of 500 homes could prevent 47,000 tonnes of CO₂ emissions.

The financial impact is equally compelling. CABN's manufacturing processes—optimized through component-based design—promise a savings of up to $85 per square foot. Beyond construction, low maintenance requirements and zero energy costs offer significant savings to homeowners and housing providers.

The foundation of a CABN home under construction
 
A model for replication and growth

The pilot project has proven that CABN’s approach is scalable and adaptable. The team is currently developing a multi-residential model to meet the needs of urban environments. This new design will allow for stacked townhouses or single-level apartments, accommodating diverse needs, including seniors and families with accessibility requirements.

Meanwhile, in Toronto, CABN is working with non-profit partners, such as Two Steps Home, to introduce transitional housing for individuals experiencing homelessness. This model features individual units surrounding shared amenities like kitchens and laundry facilities. 

“Our goal with partners like Two Steps Home is to provide people with a secure place to live while they transition to more permanent housing solutions,” said Kelly.

CABN has also worked with the Community Housing Transformation Centre to develop a guidebook on creating sustainable, equitable housing communities. This resource will provide municipalities with a blueprint for integrating CABN’s model into their housing strategies, further driving innovation across the sector.

A crane works on a CABN home under construction
 
A future-focused approach

Looking ahead, CABN is expanding its partnerships to explore innovative materials and construction methods, such as alternative CLT materials—a sustainable, engineered wood product used for walls, ceilings and floors—including red pine and bamboo, as well as geothermal energy solutions. Collaborations with institutions like Carleton University further position CABN at the forefront of sustainable housing innovation.

As Augusta Township prepares for rapid population growth—fueled by new industry bringing considerable growth to the region—housing has become an urgent priority. CABN’s collaboration with the township to build a community of 67 units in a unique biomimicry-informed design, offers a sustainable and scalable solution to meet this rising demand. “The municipality has been actively seeking solutions—we’re excited to work with them on this,” Kelly noted.

From pilot to movement

What began as a single pilot home has become a catalyst for conversations about sustainable, affordable housing across Canada. The CABN project offers more than just shelter—it presents a blueprint for future communities, balancing environmental responsibility with economic and social impact.

“This project has been a springboard for incredible conversations and opportunities,” Kelly reflected. “It’s proof that sustainable, affordable housing isn’t just a dream—it’s a reality we can build today.”

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