This article is part of a series called How communities across Canada are electrifying their municipal fleets. Each article explores an innovative approach to electrifying municipal fleets. The series features inspiring ideas and projects being implemented in Canadian cities and towns of all sizes.

Calgary is the largest city in Alberta, with a population of 1,306,784. In a move to electrify its fleet, Calgary’s fleet staff faced numerous procurement, operational, and process barriers. Nevertheless, Calgary acquired over 30 light-duty electric vehicles (EVs) and two electric ice resurfacers over two years (2020-22) – and has one of the largest non-transit EV fleets in western Canada. This case study outlines barriers, actions to circumvent them, and lessons learned. 

In 2016, Calgary’s fleet staff developed the first Green Fleet Strategy, providing general guidelines for PHEV and EV acquisition. In 2020, the strategy was updated to cover all corporate fleets and generated multi-departmental buy-in. Calgary declared a climate emergency in 2021, enabling a shift in priorities and justifying the acquisition of electric vehicles. The Green Fleet Strategy included a goal to acquire 300 EVs between 2023-2026 (approximately 25% of their light-duty fleet). 

Staff faced challenges as the existing procurement process was restrictive, and existing vendors provided limited EV options. Fleet operators had range and functionality anxiety, including the efficiency of Power Take Off compared to an internal combustion engine car and the extra effort in planning for charging an EV. Additionally supply chain issues led to significantly higher costs to procure EVs as compared to their traditional counterparts.  

Staff overcame these barriers by developing a Green Option Procurement Strategy that provided procurement flexibility to purchase EVs whenever they became available and over the strategy’s timeline. For example, if the city has a contract for ¾-ton pickups, and the manufacturer releases an EV version during the contract period, they can buy that unit under the contract without going back to the market. The city’s climate emergency declaration expedited a social and environmental case to adopt EVs over a purely economic one. The city acquired additional funding to offset the incremental costs of EVs and charging infrastructure through internal funding and from the capital budget.  

The city purchases renewable electricity, reducing typical ICEV emissions from 170.6gCO2e/km to effectively 0 for EVs. Fleet staff estimate emissions reduction of 2400tCO2e/year by 2026 by switching to EVs (excluding emissions from manufacture and disposal). Beyond meeting Calgary’s greenhouse gas reduction targets, the city has realized many social and environmental benefits of EV adoption. Fleet electrification is changing staff’s perception, and a growing number of fleet operators are switching to EVs as their personal vehicles and have adopted anti-idling behaviour outside of work. 

Calgary’s fleet staff are using NASA’s Technology Readiness Levels tool to access EV technology and justify decision-making in purchasing technology. It considers the impact on operator safety, lifecycle cost, and impact on maintenance facilities. Staff use this tool to compare EV technology with other fueling technologies to determine suitability for EV technology adoption. 

Calgary will continue procuring different classes of vehicles, scanning for green options, applying for additional funding and streamlining purchasing decisions.

“If it was easy, someone would have already done it!” - Adam, Manager, Fleet Services

The City has also piloted an electric refuse truck through the Federation of Canadian Municipalities (FCM)’s Green Municipal Fund (GMF) and Municipal Climate Change Action Centre’s Electric Vehicles for Municipalities (EVM) program. The importance of this trial is the feasibility of vocational trucks in the Class 8 vehicle categories, which is currently under-served in terms of EV options. Some of the anticipated environmental benefits of the electric refuse truck are an average reduction of 55% in GHG emissions, 60% in vehicle yearly fuel consumption, and 60% less noise pollution. More about this pilot project can be found on our projects database. 

Read more about the pilot project.

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Discover the outstanding environmental initiatives that received FCM’s 2022 Sustainable Communities Awards in five categories.

This year’s winners demonstrate vision, leadership and commitment to environmental sustainability, while delivering social and economic benefits in their communities. Spanning from PEI to Alberta, there is something for everyone to learn from. Learn about the background, challenge, approach, barriers, results and next steps of each project.

Natural Asset Management: 

Climate Change Mitigation:

Waste:

Affordable Housing Retrofit:

Community Buildings Retrofit: 

The recipients presented their projects at the 2023 Sustainable Communities Conference that took place in Ottawa, Ontario, February 7–10. View all winners presentations on FCM's YouTube channel

Want to explore all GMF-funded projects? Check out the Projects Database for a complete overview of funded projects and get inspired by municipalities of all sizes, across Canada.

Visit the projects database

Winner of FCM’s 2022 Sustainable Communities Awards' climate change mitigation category

Read the transcript

Summary

In an effort to reduce GHG emissions from transportation and provide more equitable transport options, a group of municipalities in the Gaspésie-Îles-de-la-Madeleine region together with transit organization RÉGÎM have teamed up to create TCiTé. This shared mobility project is aimed at reducing the need for private vehicles by using Mobility as a Service (MaaS) technology to offer electric car and bike sharing, taxi services and other transport options, and includes municipal purchase of EVs. Thus far, the project has shown promise as a means of reducing emissions and fuel costs while promoting electrification and more communal means of transportation.

Background

Located in Atlantic Quebec, the Gaspé Peninsula and the Magdalen Islands make up a single administrative region that has a relatively small population of about 90,000 spread out across more than 20,000 square kilometres. The majority of residents live more than three kilometres from essential services such as grocery stores and health care providers. This region, Gaspésie-Îles-de-la-Madeleine, is served by the transportation organization RÉGÎM, which operates a number of public transit routes as well as accessible transport options.

The challenge

Despite the prevalence of private vehicles in the region, there is still demand for transportation alternatives, not only to lower greenhouse gas emissions but also to offer options to people who cannot or prefer not to get around with their own car: think youth, seniors, lower-income residents and people who are unable to drive. 

To help serve this population and reduce the region’s carbon footprint, RÉGÎM and a group of local municipalities —Gaspé, Carleton-sur-Mer, Chandler, Grande-Rivière, Maria, and Les Îles-de-la-Madeleine — were looking for innovative solutions to expand their sustainable transportation offerings and reduce the need for private vehicles while also strengthening the community.

Approach

In 2019, the group launched the transportation project TCiTé. The goal was to find ways to make the region’s transportation options more sustainable. One major aspect of this was the intention to lower the region’s GHG emissions from transportation, but they also had in mind energizing and revitalizing communities and town centres. An additional hope is that reducing the need for and use of individual vehicles will help increase disposable incomes and, therefore, enrich communities.

After performing feasibility studies, the group decided to launch a pilot quickly to increase transportation availability within the region. Finding ways to use technology to make the whole system smarter was a high priority, as was a focus on the sharing economy and electrification. The plan included:

  •  Adding EVs to municipal fleets;
  • Optimizing and electrifying public transit;
  •  Installing EV charging and other necessary infrastructure;
  •  Developing digital tools (Mobility as a Service, or MaaS) to help residents and staff use, optimize and coordinate various means of transport; and
  •  Developing and promoting car sharing, carpooling, taxi and Uber-style services, and active means of transportation such as electric bikes.

Municipalities purchased 10 EVs as well as related infrastructure in 2019. This was a key part of the plan for a number of reasons: 

  •  Having municipal staff and elected officials use an EV when possible rather than a gas-powered truck would directly lower employees’ GHG emissions.
  •  These vehicles would serve as a model for community members curious about EVs, and showcase their suitability for the region and municipalities’ readiness to support them.
  •  Municipal EVs would be made available during off hours (generally, during evenings and weekends) to community members as part of the TCiTé car-sharing service at a cost of $7 per hour.

The EVs were equipped with an information module to track things like battery level, charging status and current location, and to allow for access via RFID cards rather than keys. Each participating municipality also built its own version of an electric service station, a hub that offers EV charging as well as other amenities such as bus shelters, bicycle racks and community-owned electric bikes.

The municipal-RÉGÎM collaboration allowed for shared responsibility in a way that preempted potential challenges. For instance, while municipal offices tend to be closed on evenings and weekends, the transportation organization was already operating during those times. This made them the natural fit to oversee relationships with EV users from the community at large.

Barriers

One major challenge in implementation was persuading employees accustomed to using pick-up trucks for everything, or to using their own vehicles for work-related trips, that they should use EVs instead when appropriate. Education about using “the right vehicle for the right job” was helpful to encourage staff to make the switch.

An additional barrier was related to vehicle insurance. Municipalities had to convince insurers to extend coverage on the EVs so that it would encompass car sharing. 

Results

The 10 EVs purchased have had a direct impact on communities’ environmental impact: using an EVs rather than a gas-powered vehicle reduces emissions of a single vehicle by an estimated 95 percent. Participating municipalities have seen lower fuel consumption and vehicle wear and tear: estimates show that replacing gas-powered vehicles with EVs could result in savings of up to 84 percent in fuel costs.   

Between June 2021 and March 2022, 175 users made a total of 300 reservations; these users were both internal (employees and elected officials) and external (community members).

Benefits

The car sharing program offers a number of benefits:

  •  Fleet usage by external users during evenings and weekends is a revenue opportunity for municipalities.
  •  Letting community members rent vehicles on an hourly basis gives them the chance to try out an EV and might increase their motivation to buy one themselves when it comes time to replace their current vehicle.
  •  The management and reservation system that was developed to handle the car sharing program can be used by other organizations.

In addition, the TCiTé program overall has had and will have numerous benefits for the community, including:

  • Reducing personal vehicle use and maintenance.
  • Promoting safe travel for all, keeping equity in mind.
  • Energizing and reviving regional communities.
  • Providing communities with affordable public transit.
  • Implementing electric charging stations that will serve as “rest stops” and tourist attractions.
  • Connecting cities and smaller municipalities by creating EV travel routes.
  • Reducing transportation costs and helping workers who don’t own a vehicle.

Lessons learned

An important part of this project has been communication and raising awareness. Partners have learned that there is no such thing as too much training and information. One aspect of this, for instance, is that users who sign up for car sharing are given an information package with everything they need to know, and the team created an FAQ to help customer service staff provide answers to common questions.

The group has realized that elected officials and municipal employees are highly visible members of the community and, as such, the ways they choose to get around are influential. Encouraging these groups to be active participants in transportation projects such as TCiTé both sets an example and helps reinforce a sense of community ownership.

Another key aspect of this project was experimentation and agility. Partners weren’t sure out of the gate how staff and community members would use the EVs, and made sure to be open to different modes as usage took off. For instance, they began with an hourly rental rate but quickly realized that some users wanted to borrow a vehicle for an entire day, so they adapted by also offering a daily rate.

Next steps

Project partners are pleased with the results thus far and sustainable transportation continues to be part of decision-makers’ long-term vision. Future goals include:

  • Increasing the number and variety of available vehicles.
  •  Working with more interested municipalities to include EV purchases for car-sharing in their budgets.
  •  Continuing to promote the sharing economy within the public sector.

When it comes to electrification in particular, RÉGÎM has decided it would like to switch its entire transportation network to electric not only for environmental reasons, but for economic and social ones as well.

Want to explore all GMF-funded projects? Check out the Projects Database for a complete overview of funded projects and get inspired by municipalities of all sizes, across Canada.

Visit the projects database

Winner of FCM’s 2022 Sustainable Communities Awards' natural asset management category

Read the transcript

Summary

While natural assets such as wetlands are known to provide both tangible and intangible benefits for communities, their value can be hard to put a number on. The Alberta municipality of Parkland County has been experiencing both extreme weather events and degradation of natural infrastructure, and they wanted to evaluate the costs and benefits of maintaining and restoring wetlands and other ecosystems. By partnering at the watershed level with local NGOs and academia, they were able to complete a project involving mapping, modelling and analysis to better understand the value of these ecosystems and build a quantifiable business case for preserving and restoring them not only within their own borders, but across municipal boundaries as well.

Background

Parkland County is a municipality with a diversity of landscapes. Its eastern areas experience a lot of pressure from urban development, while the western side is more agricultural, with plenty of farm and ranch land. From an ecological perspective, the county encompasses a number of ecosystems including wetlands, rivers and small lakes, thereby hosting a great deal of potential habitat and biodiversity. However, the municipality has seen a 56 percent loss of wetland area between 1950 and 2013, and only 53 percent of its riparian areas remain intact.  

The county overlaps with the Modeste watershed, an area of about 4,800 square kilometres upstream of Edmonton that drains into the North Saskatchewan River and influences the drinking water of more than 1.6 million people.

In recent years, Parkland County and the surrounding region have experienced a number of extreme weather events, including:

  •  Large-scale wildfires in disturbed peatlands and forests,
  • Flooding of roadways, private properties and agricultural land,
  •  Disruptions to water treatment from high volumes of contaminated run-off due to large storms, and
  •  Drought conditions resulting in major agricultural losses.

Not only do such events affect residents’ quality of life, but they impact service delivery and increase costs. 

Given these challenges and the rising threat of climate change, the municipality and its partners posed the question: To what degree do natural assets such as wetlands help mitigate the effects of extreme weather events and landscape changes over time? And how might municipalities improve this natural infrastructure to support climate resilience and reduce servicing costs? 

The challenge

Too often, natural spaces such as wetlands are seen as unproductive land that’s ripe for development. However, evidence suggests that beyond their intrinsic value, these ecosystems provide quantifiable social, economic and structural value to the local and global community, including: 

  • Water filtration and retention
  •  Increased water storage capacity for droughts
  •  Lower risk of flooding
  •  Carbon sequestration
  •  Increased wildlife habitat and biodiversity

Parkland Country and its partners wanted to do the math on this value and to evaluate the costs and benefits of preserving and improving wetlands and other natural infrastructure on agricultural land as they relate to municipal servicing, agricultural production and the community as a whole. 

The goal was to quantify related cost savings, efficiency and other metrics in terms that would make decision-making easier for municipal stakeholders, and to stress the potential negative impacts should further ecosystem losses occur.

Approach

The project was based on a recognition that in order to successfully achieve environmental goals, environmental considerations must be integrated into all aspects of land use and service delivery provided by a municipality. In addition, as many municipal decisions are made through the budgeting process, it is important to demonstrate cost savings or cost efficiency when highlighting the value of natural infrastructure to improve service delivery and climate resilience. 

The fact that natural ecosystems do not coincide with municipal boundaries was a factor as well. Changes to the land in one municipality will ultimately affect others within that watershed, which means such projects benefit from being conducted at a regional or collaborative level.

The importance of natural assets is expected to increase under a changing climate, and therefore climate data and related considerations were incorporated into the analysis.

The plan consisted of two phases. The first was to understand ecosystem value and the costs of restoration. The second was to build a quantifiable business case for using natural infrastructure solutions to help solve ongoing drainage issues. The two phases included:

  • Mapping and modelling current natural assets and the impact of a range of scenarios — previously implemented restoration projects, further natural asset restoration and further natural asset loss — on water quality and quantity;
  •  Quantifying the actual costs of natural asset restoration on the ground;
  •  Analyzing the potential cost versus benefit of natural asset restoration on municipal servicing for road maintenance and water treatment, agricultural insurance and public recreation;
  •  Identifying priority assets for restoration to meet municipal water quality goals in the most cost- and land-effective manner; and
  •  Mapping drainage issue hotspots and quantifying the potential costs and benefits of restoring natural assets upstream to improve service levels, reduce road maintenance costs and adapt to climate change.

Barriers

The project revealed a range of barriers to natural asset management for the county, such as: 

  •  A lack of standardization for developing natural asset inventories, valuation and financial reporting;
  • Limited staff capacity and resources, a common issue in smaller municipalities in Alberta;
  •  Conflicting policies and regulations that could indirectly encourage the elimination of natural assets such as wetlands; and
  •  The existence of large data gaps for rural asset systems, both natural and traditional.

Natural infrastructure is a new challenge for many municipalities. Incorporating it into planning, operations and financing is not a simple task and doing so will require new data collection and analysis as well as building relationships with private landowners and other stakeholders.

Results

Overall, the project demonstrated that municipalities can and should consider the value of natural assets in their everyday decision-making. Parkland County now has a stronger understanding of the value of natural assets to their community, especially in terms of their road and drainage network, and an improved understanding of the financial costs of climate change. For instance, modelling shows that natural assets are feasible tools to use for climate adaptation of road infrastructure.

Council, management and staff are now all better equipped to make decisions regarding natural assets. They are using results and recommendations from this project to better understand the value of natural infrastructure as well as the potential impact of its loss on the community, and to incorporate a consideration of natural assets into the decision-making process. For example, planning and development staff can now make a better case to retain a wetland during land development for its water management potential.

The project has also helped staff estimate the cost of meeting certain water quality and quantity goals through natural asset restoration so that they can prioritize budgets accordingly. 

For instance, one goal is to reduce the quantity of total suspended solids (TSS) in waterways. These particles — think sediment, bacteria and algae — float in water without dissolving, and cause increased water temperatures and decreased oxygen, resulting in lower water quality. The municipality has estimated that it will cost $170,303 annually to reduce TSS in waterways by 5 percent (3,000 tonnes) each year through building wetlands and riparian buffers. Their modelling also shows them where to install these natural assets to get the most impact for the lowest cost.

Benefits

The initiative has had a number of additional benefits, including:

  • An increase in useful data about the region’s natural infrastructure, such as the creation of new asset maps showing agricultural land management and land use, and an improved asset management system.
  • An increase in momentum to integrate natural asset management across the organization.
  •  Valuable recommendations to improve the municipality’s drainage issues database and record keeping, so that staff can better manage and improve these assets and find ways in which natural assets can relieve pressure on traditional infrastructure.
  •  Stronger community partnerships, such as with farmers and ranchers, and improved incentives for these community members to participate in restoring natural assets.
  •  Improved water and ecosystem health, including increased wildlife and pollinator habitat, better water quality and carbon sequestration.
  • Improved understanding of the cost of climate change.

Lessons learned

First and foremost, the team concluded that engaging staff at every level was key to the project’s success. For example, staff were able to give input on how their day-to-day realities relate to big-picture thinking on natural infrastructure.

This project also highlighted the importance of partnering with agricultural producers in cases such as this where the natural assets in question are on agricultural land. To this end, they administer the ALUS program whereby farmers and ranchers receive financial support to conserve and restore natural assets on their land. The results of this project are now being used to prioritize funding for ALUS projects as well as to direct communications to areas where asset improvements can have the most impact. 

Another important realization was that natural infrastructure analyses are very site specific and local modelling is required. 

Next steps

Parkland County’s intention is to increase the integration of natural asset management and climate change adaptation into existing policies and planning documents. For example, staff are incorporating project results into the new Stormwater Master Plan to prioritize natural infrastructure that has a high impact on drainage. 

Staff are also hoping that the project can lead to a more robust and format asset management plan that includes inventoried natural assets with quantifiable financial value to the county. This will help with the transition to natural assets being recorded on municipal balance sheets. 

In addition, project partners intend to expand their assessment to a watershed level. This will mean sharing their approach with neighbouring municipalities through regional watershed planning alliances. 

Since the project was completed, Parkland County has completed and embarked on a number of related initiatives:

  •  They are including policy in their Municipal Development Plan update to require land developers to identify and mitigate negative impacts to natural assets during the land development process.
  •  They have applied for funding to complete a natural asset inventory for the entire county as well as to update their Engineering Design Standards to include natural infrastructure options or requirements along with grey infrastructure in stormwater management and landscaping.
  •  They have implemented a four-hectare wetland construction project and a shoreline bioengineering project, both of which have been connected to the road and drainage system to mitigate erosion and flooding issues.

Quote

“In Parkland County our goal is not just to integrate sustainability considerations into the asset management process, but to embed the asset management process into our environmental and sustainability programs.”

– Krista Quesnel, Manager, Community Sustainability

Want to explore all GMF-funded projects? Check out the Projects Database for a complete overview of funded projects and get inspired by municipalities of all sizes, across Canada.

Visit the projects database

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